In Japan, movers put on clean socks so as not to dirty your home (video)

A video from the Japanese Ministry of Foreign Affairs showing you what it’s like moving to a new home in Japan. Apparently the Japanese put on cheesy porn music when moving you out of your home, and then put on Wonder Woman music when you get to your new place. That’s awfully nice of them.

“Fast, polite and considerate” is their motto. They clean all your stuff before packing it up for you, then they clean everything again when it arrives at your new place, and then unpack everything for you. But before arriving at your new home, they change their socks to ensure that they don’t bring any dirt into your new place. Imagine.

These are definitely not the guys who moved me to my current apartment here in DC. They were slow, broke thing, and tried to gouge me for more money when they had given me a firm quote before.

Follow me on Twitter: @aravosis | @americablog | @americabloggay | Facebook | Instagram | Google+ | LinkedIn. John Aravosis is the Executive Editor of AMERICAblog, which he founded in 2004. He has a joint law degree (JD) and masters in Foreign Service from Georgetown; and has worked in the US Senate, World Bank, Children's Defense Fund, the United Nations Development Programme, and as a stringer for the Economist. He is a frequent TV pundit, having appeared on the O'Reilly Factor, Hardball, World News Tonight, Nightline, AM Joy & Reliable Sources, among others. John lives in Washington, DC. .

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  • It’s called an expert movers. I seen this video and feels really great. Such an amazing video it is. Many professional relocating or moving companies offers this kinds of best services.

  • Robert

    As a professional mover in Canada I applaud these men and women for the spectacular service they provide. We routinely provide exceptional service to our customers. Some of the steps they take would constitute serious violations with the Workers Compensation Board and Occupational Health & Safety here in Canada. Try to work only wearing socks here and see how fast WCB come knocking on your door. That being said, Great Job.

  • OtterQueen

    If I could get service like that here in the states, i would move every year just to get everything clean.

    I’ve used movers only once. They mixed things from the bathroom, kitchen, and garage into one box, if that gives you any idea of how professional they were.

  • Jameika

    If you think that people in Japan have fewer possessions just because they probably have a smaller house, then you’ve never been into a Japanese household. Calling the average house ‘cluttered’ wouldn’t do it justice.

  • Wow, good for you. That sure wasn’t my recent experience!

  • Jim Olson

    I had the worst movers in America when we moved last July from Connecticut to Chicago. We contracted through National Van Lines, who subcontracted to Vanguard Movers in Danbury, CT and some unknown local movers here in Chicago. It was supposed to be a one-day pack and second-day load in CT. They packed and loaded everything in one day, damaging our apartment and leaving behind things in an out of the way kitchen cupboard. Half way to our new apartment, the company called us to tell us it would be an additional week before our things were delivered. Once they were finally delivered, the moving company on this end “did not realize it was a third-floor walk up”, sent too small of a crew (one of whom quit half way through), dropped and damaged one of my sewing machines and were very, very unprofessional. As we unpacked our things, we realized that most of the furniture was damaged, and many things were broken. We refused to sign off on the delivery, and immediately called a lawyer. Fortunately, the people at National Van Lines realized what an awful job their sub-contractors had done on both ends and ultimately did not charge us for our move. Still does not fix our damaged things: I spent weeks looking online to replace the bobbin throat plate cover for my great-grandmother’s 1888 Wheeler & Wilson sewing machine that they lost. I never did figure out what happened to the second box of wine glasses; we found a few of them scattered in other boxes, when they had been packed and stored in their own box. No real apologies from any of the companies, no contrition, and the threat of lawsuit is what it took to get them to realize that they screwed up. It was quite possibly the most miserable, stressful thing I have ever experienced. You may see the pictures of the things they damaged and broke here…

    And here…

    And here…

  • It really is like the video.

  • radon222

    Yes. I was given a bad room when I rented one for a month from Sakura House. It was full of mold around the window, and the smell was overpowering. The bed was also terribly hard, lumpy, and too small. The manager wanted to refuse to allow me to get a better one, but was persuaded when I suggested (indirectly) that it was dishonorable to me to be accused of not telling the truth. Good luck getting anywhere in America with an honor claim. He sent an inspector there and she popped her head in for less than a second and said the room was no good. I was able to pay the remainder for a tatami room that was adjacent, mold-free, and really comfortable. It made the difference between what would have been a horrible experience and a great one.

  • UncleBucky

    We’re going along two threads on customer service here in this country. One is where the customer is a money-taker and money-source at the same time (schizoid?). The other is where we empower employees to serve customers who make us great. Go figure.

  • Tatts

    I had great movers the last 3 times I moved (to Philly and twice within Philly). The last time, on a cold March day, when they got here, one guy went straight to the thermostat and turned it down “No sense it heating all outdoors.” he said. Cool guys each time, and mostly 20-something artists, musicians, and college students.
    Independent local movers are great, I find. One time I asked the movers what I could do and one guy said “Just stand back and point us where to go.” Great experiences each time, and fast.

  • Drew2u
  • nicho

    The last time I moved, the movers were three 20-something brothers who looked like they stepped out of an ad for a gym. I have no idea what they had on their feet — or even if they had feet.

  • mwdavis

    When I moved in Des Moines, Iowa last June . . . the movers wore paper covers over their boots when indoors and did a great job of keeping things orderly, intact and clean. I took the time to carefully check references. I saw nothing in the video superior to what I enjoyed right here in Iowa.

  • Gawd… what I wouldn’t have given for movers like these two months ago.

  • Your article is just one reason why I am moving from London back to Tokyo next month. (I am an American.) Japan is not a Utopia but there are lessons to be learned from Japan that would benefit the UK and the US where service is concerned. Cleanliness, efficiency, and giving the customer what they purchased for the price agreed . The service industry in the UK is the worst compared to anywhere I have ever lived or been (business or holiday). Mutual respect is sadly missing from many areas of western society. This moving article is just a small example of how mutual respect for others permeates Japan’s society.

  • TheOriginalLiz

    To be fair, homes are smaller and possessions are fewer.

    However, it would be nice if movers here pretended to care about your possessions and didn’t help themselves to things they liked…

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